Our billing is simple and transparent: Elestio charges you for each deployed service per hour. This includes compute time, storage, transit bandwidth, and the level of support you choose. There is no commitment.
Learn more about billing and invoicing

Email and community support via our forum is available to everyone with our Test plan, with no SLA.

Staging Support plans offers a guaranteed response within 2 business days and priority queueing for support tickets, and email support.

Production Support plans offer a guaranteed response within 1 business day, highest priority queueing for support tickets, a dedicated customer success manager, and phone and email support.

Learn more about our support plans

Our dedicated service are running with full isolation so one service = one VM. You can install multiple softwares on a single VM using our CI/CD system.

Elestio is currently partnered with Digital Ocean, Amazon Lightsail, Linode, Vultr and Hetzner.

Have your own infrastructure, but need help managing it? You can also Bring Your Own VM (BYOVM) from any other cloud provider, including your own infrastructure, and connect it to your account for seamless management, automated backups, and a secure connection to your other services.

Learn more about our providers

Our cloud provider partners have datacenters in 62 cities across 20 countries. Deploy services close to your office or users and get the lowest possible latency.

Elestio stores your account data in the EU, protected by some of the strictest privacy laws in the world. Click here to learn more about our Privacy policy and practices

Your application data is hosted in your service, in the country or city where you choose to deploy your services. By default, our automated remote backups are stored on the same continent as your service, but in a different datacenter.

Learn more about our backup strategy

Yes, with our "Bring Your Own VM" (BYOVM), you can connect any on-premise or cloud VM managed services dashboard. You can deploy any software we offer on your own infrastructure and it will be treated like any other VM we operate on your behalf: backed up, updated and secured. Learn more about our BYOWM capability

Each Elestio project generates a unique, secure, encrypted virtual network that allows any service in that project (in any region and on any provider) to communicate using private IPv4 addresses with near line-speed throughput. This unique feature is powered by Nebula, originally created by Slack and released as open-source software in 2020.

Yes, each service comes with a pre-configured firewall that opens application-specific ports to the internet. You can easily restrict access to one or multiple IPs from the service dashboard. Learn more about configuring your firewall

Yes, from the service dashboard you just need to click on the 'clone' button to migrate/clone the running service to any other target cloud or region.