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EspoCRM comes loaded with a robust set of features designed to optimize customer relationship management. From sales automation to customer support, it provides users with the necessary tools to improve business operations.

Customizable Dashboards

Offers a personalized dashboard to help users monitor business performance, manage tasks, and access key information quickly.

Accounts and Contacts Management

Efficiently organizes and maintains detailed records of customers, leads, and business opportunities.

Sales Automation

Streamlines the sales process with automation of tasks, tracking of opportunities, and detailed reports.

Workflow Management

Automates repetitive tasks with custom workflows, ensuring no critical process is overlooked.

Customer Support

Enhances customer service with case management, knowledge base, and support portal features.

Reporting and Analytics

Provides comprehensive analytics and reporting tools to help make data-driven decisions.

Marketing Automation

Automates marketing campaigns and tracks their performance to increase lead generation and conversion rates.