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Papercups includes a variety of features to help facilitate communication between businesses and their customers. The user-friendly interface and integration capabilities make it a versatile tool for any customer support team.

Real-time Chat

Enables real-time communication, allowing customers to receive prompt responses to inquiries.

Customization

Provides options for customizing the chat widget to match the look and feel of the business brand.

Privacy Focused

Prioritizes user privacy, ensuring that customer data is handled with care and integrity.

Open-Source

The open-source nature of the platform ensures transparency and the ability to modify the software according to specific needs.

Integration Capabilities

Can be integrated with various apps and services to streamline the customer support process.

Self-Hosting

Offers businesses the ability to self-host the platform, providing full control over their data and interactions.